01 · Private Client Services
The owner, looked after.
One person on our side knows your home and your preferences — and decides what actually needs your attention.
- What it is
- A small Minut M3 sensor inside the home — measures noise levels, device count, temperature, humidity, and smoking. No camera, no microphone recording.
- Why it matters
- Over-occupancy, late-night noise, and smoking are the three things that turn a good guest into a bad outcome. Catching them early protects the house and the neighbors.
- How we handle it
- Alerts route to Solandis. We confirm against the reservation, contact the guest directly, and escalate only when needed.
- What owners hear
- A note when action is required. Never raw signal, never false alarms.
- What it is
- Every guest is ID-verified before arrival, and we review their booking history beyond what the platform surfaces. Door codes are unique to each stay and expire on checkout.
- Why it matters
- The wrong guest is the single biggest risk to a home like yours.
- How we handle it
- Bookings that don’t look right don’t proceed — quietly, before they reach you.
- What owners hear
- We screen so you don’t have to.
- What it is
- Each season we decide together whether the calendar leans toward maximizing revenue, preserving the home, holding more owner time, or anything in between.
- Why it matters
- No two owners want the same thing. A second home that’s also a sanctuary is run differently than one that’s purely an income property.
- How we handle it
- We revisit your preferences each quarter and adjust pricing and minimum stays accordingly. You can block any dates you want, anytime, from your portal.
- What owners hear
- A short check-in each season — not a quarterly meeting.
- What it is
- Direct contact with your home’s manager — by phone, text, or email — not a ticket queue.
- Why it matters
- Maintenance that’s logged but not finished is the failure mode of property management.
- How we handle it
- Every issue is owned by a named person until it’s resolved, with photos and a resolution date in your portal.
- What owners hear
- What was done, by whom, on what date. Nothing routine.
“Solandis manages my property exceptionally well. They handle every detail so I don’t have to think about it. What a difference from when my husband and I were managing it ourselves.”
